ְ ӿĪ þİ Ȳ ´ ̽ ãƳ, ʿ ã ̽ ϰ Ȱϴ å̴. å Ͽ ڽ ʿ並 ˰ ´ ̽ ϰ , ̸ ǿ ü ˷ְ ִ.
켱 ״ ̽ Ȱ ټ ҰѴ. ̵ ̽ ڽ ǻ ߴ. ̾. ̽ Ƶ̱ ؼ 켱 ڽſ ʿ ̽ , , ġ, ̽ 4 ߿ мؾ Ѵ. (, , ġ), , 㰡, Ʈ 4 Ѵ. Ӿ ̽ Ʈũ س Ѵ.
̽ Ǹϰ Ȱϱ ؼ µ ൿ ߿ϴ. Ⲩ å ϸ鼭 Ž̰ ο ̵ , ǽİ ǵ Ƶ̴ µ ߾ Ѵ. Ȳ мϰ ´ ϸ ̽ Ʈũ ϰ Ȯؾ Ѵ.
ְ ӿ Ī Ʈ. (Operation Improvement) . ַ CEO ߰ų ΰ ο ڸ , Ȥ ϱ ȭ ϱ ʿ ̽ ְ ִ.
״ 1984 1996 12 ص Ʈ CEO ȸ þҴ. ص Ʈ ̽ ϸ ø ־. 迡 ڸ ϸ鼭 ȭ ϴ ذ ϰ ־. μ ״ ʿ ߰ ̽ ã ߴ. ״ ̽ ϴ ̽ 㿡 κ ľϰ ̽ Ȱڷμ å ؾ, ϰ к ִ ϰ Ǹϰ óϴ ִٴ Ҵ. ̽ Ȱ ǿ ˷ִ å ־.
þĴ ȭ ñ ʿ , ο , , ȭ , CEO ϸ, Į ִ.
CHAPTER 1. ̽ з
̽ ʿ
ȭ
鿡Ե ̽ ʿ
̽ з
̽ ⺻
CHAPTER 2. Ǹ ̽ Ȱ뿡 ұ
̰ ϻϴ ȸߡ
ȥ ־
ġٴ մϴ١
Ǵٰ Ͻϴ١
ڵ ҡ
ټ Ǽκ
CHAPTER 3. ̽ Ȱұ?
̽ Ȱ ⺻ Ģ
̽ ⺻ Ģ ڼ Žϱ
CHAPTER 4. ̽
̽
̽
ġ ̽
̽
CHAPTER 5.
Ʈ
CHAPTER 6. ̽ Ʈũ
̽ Ʈũ
̽ Ʈũ
̽ ϰ
CHAPTER 7. ̽ Ǹϰ Ȱϴ µ ൿ
µ ൿ
CHAPTER 8. ̽ Ȱ
û ɷ
̱ ɵ ̽ Ȱϴ
F. ɳ ̻
̽ Ȱ ٽ
. ʿ ͵